Quality policy

NOVOLUX LIGHTINGIn seeking a line of constant growth in the framework of our commitment to continuous improvement, NOVOLUXLIGHTING has introduced a Quality Management System based on the UNE-EN ISO 9001: 2015 standard.

NOVOLUX LIGHTINGimplements this commitment to quality through the criteria of its Quality Policy, which are the following:

    • The proper implementation of the quality management system is the responsibility of all Group employees and has the backing and commitment of Group management.
    • Quality in the service provided is developed as part of our growth expectations.
    • The improvement in our service provision entails an improvement in both human and material resources.
    • Our customers’ loyalty is achieved by maintaining their levels of satisfaction high at all times.

    This quality policy is constantly evolving and will thus be reviewed to ensure its continued adaptation to the quality objectives established by the organisation.